Frequently Asked Questions
Q: What day are mix boxes sent out?
A: Boxes are sent out on Fridays. In the case of holidays, boxes are sent out on the Thursday before the holiday.
Q: What day are boxes picked up?
A: Boxes are picked up for return on Tuesdays. In the case of holidays, boxes are returned the Wednesday following the holiday.
Q: How far in advance do I have to reserve a box?
A: The earlier the better! If something comes up and you need to request a box the same week it would be sent out, the latest day we can take the request is Monday for a box to arrive that Friday. We try to check the email often, but we are all busy library folks and if it is a really tight turnaround we might not be able to make it work.
Q: Can I return a box early?
A: Yes. You can send a box back early on any day but Monday. The high volume of MCFLS deliveries cannot accommodate returns on Mondays.
Q: Can I check out more than one box?
A: Absolutely! You can mix and match boxes from different mixes, or get more than one from a mix. The only exception is the button makers (Crafts Mixes 4 & 5). They are our most popular mixes, and we ask users to choose one or the other.
Q: Can I check out a box just to see what it is?
A: For sure! You can request any box and do some hands-on exploring the contents.
Q: Are mix boxes just for kids?
A: No way! Every mix can be used for all ages fun.
Q: What happens if something breaks?
A: If something breaks during normal use of a box, that’s totally ok. We have spares of a lot of items, so sometimes it’s a very quick fix. Send us an email letting us know what happened and we will try to replace or fix it as soon as we can. If you fail to return something or break something in a way that’s not normal wear and tear, your library will be billed.
More questions? Send an email to [email protected] and a member of the Mixers Team will get back to you shortly!
A: Boxes are sent out on Fridays. In the case of holidays, boxes are sent out on the Thursday before the holiday.
Q: What day are boxes picked up?
A: Boxes are picked up for return on Tuesdays. In the case of holidays, boxes are returned the Wednesday following the holiday.
Q: How far in advance do I have to reserve a box?
A: The earlier the better! If something comes up and you need to request a box the same week it would be sent out, the latest day we can take the request is Monday for a box to arrive that Friday. We try to check the email often, but we are all busy library folks and if it is a really tight turnaround we might not be able to make it work.
Q: Can I return a box early?
A: Yes. You can send a box back early on any day but Monday. The high volume of MCFLS deliveries cannot accommodate returns on Mondays.
Q: Can I check out more than one box?
A: Absolutely! You can mix and match boxes from different mixes, or get more than one from a mix. The only exception is the button makers (Crafts Mixes 4 & 5). They are our most popular mixes, and we ask users to choose one or the other.
Q: Can I check out a box just to see what it is?
A: For sure! You can request any box and do some hands-on exploring the contents.
Q: Are mix boxes just for kids?
A: No way! Every mix can be used for all ages fun.
Q: What happens if something breaks?
A: If something breaks during normal use of a box, that’s totally ok. We have spares of a lot of items, so sometimes it’s a very quick fix. Send us an email letting us know what happened and we will try to replace or fix it as soon as we can. If you fail to return something or break something in a way that’s not normal wear and tear, your library will be billed.
More questions? Send an email to [email protected] and a member of the Mixers Team will get back to you shortly!